Fight chargebacks from one timeline — not five inboxes
Every dispute becomes a case: staged lifecycle, versioned evidence, SLA-driven tasks, and a money side that holds and releases itself. Your sellers can even upload their own proof.
One staged timeline
Retrieval → first chargeback → pre-arbitration → arbitration. Every case knows exactly where it stands — and what’s due next.
Versioned evidence file
Invoices, 3-D Secure proof, delivery confirmations. New versions archive the old — nothing is ever overwritten or lost.
Tasks with deadlines
Document requests and review steps carry SLA due dates and assignees, so no case quietly expires.
The money side runs itself
Disputed funds go on hold automatically; win and they release, lose and the clawback posts to the ledger.
Seller self-service
Marketplace sellers see their own cases, upload evidence and comment — without touching your ops queue.
Every step on the record
An append-only event timeline: who did what, when, and which status changed. Audit-ready by default.
Related capabilities
Reconciliation
Match transactions against bank settlement files automatically. Resolve discrepancies, track payouts, and close your books faster.
Fraud & Risk
Stop payment fraud with sub-100ms risk scoring, device intelligence, and adaptive 3D-Secure — without adding checkout friction.
Webhooks & Events
Reliable event delivery with HMAC signing, automatic retries, exponential backoff, and full replay for every payment event.
Ready to replace your payment stack?
Talk to our team and get a live demo tailored to your integration complexity.
Enterprise inquiry → [email protected]